Applying "Knowledge Management" Training Course
Principles and Practices for Engineers, Scientists & Staff in Hi-Tech Companies |
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"If HP knew what HP knows, it could be three times as profitable."
Lew Platt former CEO of Hewlett Packard |
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About the Training Course |
The purpose of "Knowledge Management" is to harness, develop and direct the expertise of the organisation and to apply it effectively to achieve strategic objectives. Its purpose is also to encourage learning and innovation as sources of competitive advantage.
The management of knowledge applies in all sectors of the economy including primary industries, manufacturing, technology and the service sector. It represents an increased focus on identifying knowledge and intellectual resources so that instead of 'not knowing what they know', organisations can bring together and make accessible all the skills and knowledge and apply them to increase operational and individual performance. |
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Who is this training course for? |
The intended audience for this course is Engineers, Scientists, Managers and other staff in hi-tech companies and organisations. In particular it is aimed at those who would like develop a comprehensive insight into the main aspects of "Knowledge Management" and to equip themselves with the practical skills to build or begin the introduction of "Knowledge Management" interventions within their organisation.
Previous course attendees have come from:
HSBC, Arthur D. Little, Colgate Palmolive, Intel Corporation, Datong Electronics, University of Luxembourg, ZTE Corporation, Whirlpool/Polar S.A, University of Cambridge, Westadex Technologies Limited, ATOS Origin Netherlands, Euro Car Parks, Nexen Petroleum UK Limited, HMGCC, Cancer Research UK, S.O.R. Internacional S.A., Graham & Brown Inc., Ipsen Pharmaceutical Limited, GlaxoSmithKline and more. |
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Training Course Content |
This will be an intensive day filled with a wide range of strategies and tactics for achieving higher levels of performance from existing resources. It will systematically consider each of the stages of the "Knowledge Management" cycle (vision and search, generation, acquisition, capture, transformation, transfer, application) and assess how they relate to the organisational performance.
Vision and Search
- Vision and gap analysis
- Identify new sources of technology and ideas
- Explore creativity, innovation and idea mapping
Generation, Acquisition and Capture
- Investigate the nature of communication throughout the organisation
- Understand the nature of tangible and intangible assets
- Protect and secure knowledge
- Use information and communication technologies to facilitate the "Knowledge Management" process
- Use customer relationship management processes to enhance strategic learning
- Use the supply chain as a source of innovation and creativity
Transformation and Transfer
- Develop communities of practice
- Mine tacit / hidden skills and make them explicit so that they can be applied throughout the organisation
- Develop hard and soft skills to enhance "Knowledge Management"
- Develop a climate of trust in the organisation
Application
- Develop a checklist which can be used to assess the extent and quality of "Knowledge Management" within your organisation
- Develop individual, group and organisational "Knowledge Management" strategies
- Develop a "Knowledge Management" framework to be implemented in your organisation.
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References |
"A first class course, excellent design and delivery."
Alison Abington, Research and Publications Coordinator, Ashridge Business School.
"Introduced a lot of new concepts I hadn’t considered before
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Dr Margaret McCammon, Beit Medical Research Fellow, University of Cambridge
"Very interesting, energetic - it was well presented"
Dylan Saxby, Business Analyst, Nexen Petroleum UK Limited
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About the Lecturer |
 Dr John Wilson - Independent Consultant and Researcher
John P. Wilson is an independent consultant and researcher with wide experience of change in both the academic and private sectors. He has worked as a consultant with a wide range of organisations and has spent two years working in Sweden, and four years in Saudi Arabia for an oil company. He has directed an MEd in Training and Development which ran in the UK, Ireland and Singapore.
John was previously the HEIF Programme Manager for Continuing Professional Development at the University of Oxford, supporting existing qualification and short courses, as well as developing new programmes which encourage knowledge transfer between the University and external organisations.
He has published widely and has edited Human Resource Development: Learning and Training for Individuals and Organisations, and jointly authored The Power of Experiential Learning: A Handbook for Trainers and Educators. He is currently working on A Handbook for Work Based Learning.
John has also devloped a Learning Needs Analysis Tool which can be used by organisations and individuals to investigate how learning can be best applied to support organisational objectives and sustain competitive advantage.
This LNA Tool is freely available here.
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- Duration: One Day
- Certification: Delegates will receive a University based Certificate of Attendance.
- Note: This course is part of a series of courses for Engineers, Scientitsts and staff in hi-tech industries:
- Fees include course materials, tuition, and refreshments. The price does not include accommodation.
Registration
- On line
Course registration can be completed, including secure payment via a credit card, by clicking on the email link immediately below.
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- Off line
To register with any other form of payment simply click on the "CLICK HERE to pay without using a Credit Card " below and follow the instructions.
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Willow House, Greenrig Road, Hawksland, Lanark, ML11 9QA, UK
